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Service
Proven strategies, tools, and workflows to improve building automation service delivery, from diagnostics and commissioning to PMs, work orders, and customer communication. Whether you're solo or scaling a team, get sharper, faster, and more profitable in the field.
RS-485 Line Bias & Termination: The 15-Minute Health Check Every Tech Should Do
A 15-minute meter check to verify RS-485 line bias, termination, and Shield reference, so you stop ghost drops and fix comms with physics, not guesses.
Alex Khachaturian
Nov 37 min read
Freeze Protection: The Winter BAS Checklist That Prevents Cracked Coils
A field-tested freeze protection guide for BAS: what to check, how to test AHUs, hydronic loops, and snowmelt, so you prevent cracked coils and costly calls.
Alex Khachaturian
Oct 277 min read
Thermal Cameras Don’t Lie: The Fastest Way to Catch Hidden BAS Failures
Thermal cameras expose BAS failures you’d never catch otherwise, leaks, overheating relays, airflow issues. Here’s how to use them.
Alex Khachaturian
Oct 154 min read
Leave It Better Than You Found It: The Technician’s Golden Rule
A technician’s golden rule: the job isn’t finished until the space looks untouched, or better. Here’s how to make it stick.
Alex Khachaturian
Oct 134 min read
If You Treat Your Truck Like a Dumpster, You’ll Work Like One Too: Why Every Technician’s First Office Is on Wheels
Your truck is your first office. If it’s chaos on wheels, your work will be too. Build discipline with simple habits.
Alex Khachaturian
Oct 65 min read
BAS Communication Wires: The Tool You Didn’t Know You Needed
Most BAS failures hide in comm wires. Learn how a PicoScope reveals noise, shorts, and signal loss, saving hours of troubleshooting.
Alex Khachaturian
Oct 15 min read
Zone Temperature Sensors: Why They Lie and How to Catch Them in the Act
Zone temps lie for predictable reasons. Use this 15-minute truth test and fix order to prove what’s real and stop callbacks.
Alex Khachaturian
Sep 296 min read
The Digital Tools Every BAS Tech Should Have on Their Laptop
The essential BAS digital tools every tech should carry: Wireshark, Yabe, Nmap, Greenshot, and more to troubleshoot faster and prove results
Alex Khachaturian
Sep 247 min read
Loaded Filters, Unchecked Strainers, Bent Fins: The Hidden Efficiency Killers
Filters, strainers, and bent fins are silent efficiency killers. Here’s how they lie to your BAS and how to stop them.
Alex Khachaturian
Sep 226 min read
BAS Technician Survival Kit: 10 Must-Have Tools
A compact, field-tested BAS Technician Survival Kit: the 10 tools that solve 80% of calls, faster, safer, and with fewer callbacks.
Alex Khachaturian
Sep 177 min read
Outside Air Economizers & Stuck Dampers: Hidden Energy Failures
Economizers should save you money, unless the OA damper is stuck or the logic is wrong. Use this field-ready guide to diagnose, repair, and lock in real savings.
Alex Khachaturian
Sep 156 min read
The Hidden Costs of Cheap Tools: Why “Good Enough” Will Burn You in the Field
Cheap tools don’t just break, they break your credibility. Discover why “good enough” will cost you more in the field, and the pro gear worth every penny.
Alex Khachaturian
Sep 98 min read
Autumn Economizer Tune-Up: Catch the Lies Before Heat Season
Your economizer is lying to you this month. Here’s the 30-minute autumn tune-up to fix sensors, mechanics, and logic, before heating season burns your budget.
Alex Khachaturian
Sep 16 min read
The BACnet Mistakes Costing You Thousands (And How to Fix Them in Under an Hour)
Your system isn’t broken; it’s mis-configured. Fix the BACnet mistakes that cost you thousands, priority arrays, poll/COV, duplicate IDs, MS/TP timing, alarms, and trends, in under an hour.
Alex Khachaturian
Jul 1910 min read
The Secret Language of BAS Point Naming
Your BAS isn’t broken, its language is. Use this practical standard for BAS point naming to speed troubleshooting, clean up alarms/trends, and make your system analytics-ready.
Alex Khachaturian
Jul 99 min read
BAS Communication Troubleshooting: Fix Comm Lines Without Wasting Hours
Stop losing days to comm issues. Use this field-tested BAS communication troubleshooting playbook, ask the right questions, meter what matters, fix EOL/bias, normalize settings, and isolate fast.
Alex Khachaturian
Jun 169 min read
Moving from Reactive to Predictive Maintenance in BAS Systems
If you don’t schedule time for maintenance, your equipment will schedule it for you.
Alex Khachaturian
Jun 113 min read
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